Terms of Service
Effective date: March 11, 2026 · Last updated: March 11, 2026
1. Introduction & Acceptance
These Terms of Service ("Terms") constitute a binding legal agreement between you ("Customer," "you," or "your") and Seaboss, Inc. ("Seaboss," "we," "us," or "our") governing your access to and use of the Seaboss platform and all related services (collectively, the "Service").
By creating an account, clicking "I agree," or otherwise accessing the Service, you represent that (a) you are at least 18 years of age, (b) you have the legal authority to bind the business entity on whose behalf you are acting, and (c) you agree to be bound by these Terms in their entirety. If you do not agree, do not use the Service.
2. Service Description
Seaboss is a managed AI agent platform that sets up dedicated, isolated environments ("Pods") for each Customer. Each Pod runs an AI agent powered by third-party large language models ("LLMs"), including models provided by Anthropic, PBC ("Anthropic"). The Service enables Customers to connect their Pod to messaging channels (Telegram, Discord, WhatsApp, Signal, and others), configure custom AI behaviors, install skills, and monitor usage and billing.
Seaboss acts as an infrastructure and management layer. We do not operate the underlying LLMs; they are provided by third-party AI providers under their own terms.
3. AI Output Accuracy & Limitations
PLEASE READ THIS SECTION CAREFULLY.
- AI-generated outputs are not guaranteed to be accurate, complete, current, or correct. Large language models are probabilistic systems that may produce plausible-sounding but factually incorrect, misleading, or nonsensical content — commonly referred to as "hallucinations." This is an inherent limitation of current AI technology.
- You are solely and exclusively responsible for reviewing, verifying, and validating all AI-generated content before relying on it or sharing it with others.
- AI outputs do not constitute professional advice of any kind, including but not limited to legal, financial, medical, tax, accounting, regulatory, or safety advice. You must not use AI output as a substitute for qualified professional counsel.
- You must not use AI output as the sole basis for decisions that carry legal, financial, medical, safety, or other significant consequences without independent human verification.
- Seaboss does not review, monitor, endorse, or take responsibility for any content generated by AI agents deployed on its platform.
- AI agents may decline to respond to certain requests in accordance with the policies of the underlying model provider. Such refusals are not a deficiency in the Service.
4. AI Output Intellectual Property
- You retain all ownership rights you may have in the inputs you provide to the AI ("Inputs") and in the outputs generated in response ("Outputs").
- Seaboss makes no warranty that Outputs do not infringe the intellectual property rights of third parties. AI models are trained on broad datasets and may generate content that is similar to or coincidentally reproduces copyrighted material. You assume full responsibility for any IP claims arising from your use of Outputs.
- Seaboss claims no ownership in your Inputs or Outputs.
- You grant Seaboss a limited, non-exclusive license to process your Inputs and Outputs solely for the purpose of delivering the Service to you, including routing through our usage proxy and storing logs for billing purposes.
5. Third-Party AI Providers
- The AI capabilities of the Service are powered by Anthropic and potentially other third-party providers. Seaboss does not control these providers and is not responsible for their services, uptime, or actions.
- AI models may be updated, modified, retrained, or deprecated at any time by the provider without notice to Seaboss or to you. Seaboss will make commercially reasonable efforts to maintain service continuity, but cannot guarantee identical behavior across model versions.
- Your conversation data and Inputs processed through the Service are subject to Anthropic's commercial API terms, which prohibit using Customer data to train Anthropic's models. Your data is not used to train AI models.
- Seaboss is not liable for any actions, omissions, errors, disruptions, or discontinuations by third-party AI providers.
6. Data, Privacy & Security
Our collection, use, and protection of your data is described in our Privacy Policy, which is incorporated into these Terms by reference.
Each Customer receives a dedicated, isolated environment. Secrets and credentials are encrypted at rest using AES-256-GCM encryption. We implement commercially reasonable administrative, technical, and physical safeguards to protect your data. However, no system is perfectly secure, and we cannot guarantee that unauthorized third parties will never defeat our security measures.
7. Acceptable Use
You agree not to use the Service to:
- Engage in any activity that violates applicable law or regulation
- Circumvent, disable, or tamper with AI safety filters or content policies
- Conduct prompt injection attacks or attempt to manipulate AI agents to act outside their intended scope
- Generate, distribute, or facilitate spam, phishing, malware, or other malicious content
- Attempt to access other Customers' data, pods, or infrastructure
- Reverse engineer, decompile, or attempt to extract the source code or proprietary logic of the Service
- Resell, sublicense, or make the Service available to third parties without Seaboss's prior written consent
- Generate content that is defamatory, obscene, harassing, or that violates any person's privacy or rights
Seaboss reserves the right to suspend or terminate accounts that violate this section without refund.
8. Billing & Payment
- Subscription fees are billed monthly in advance via Stripe.
- Subscriptions auto-renew monthly unless cancelled before the renewal date. Cancellation takes effect at the end of the current billing period.
- Each plan includes a monthly AI usage budget. Usage in excess of this budget is billed at cost plus a service fee, invoiced at the end of each billing cycle.
- Seaboss reserves the right to modify pricing with 30 days' notice. Continued use of the Service after the notice period constitutes acceptance of the new pricing.
- Fees paid are non-refundable except as required by applicable law. There are no partial refunds for unused portions of a billing period.
- Failure to pay may result in suspension or termination of your account. Seaboss will make reasonable attempts to notify you before suspension.
9. Automated Decision-Making
AI agents deployed through Seaboss are tools to augment human judgment — they are not a replacement for it. You acknowledge and agree that:
- You retain full control over and responsibility for any consequential actions taken based on AI outputs.
- The Service is not appropriate for fully automated decisions in contexts where errors could result in bodily harm, legal liability, or significant financial loss without human review and verification.
- Any workflow you build using the Service that takes automated actions (sending messages, making purchases, modifying data) is your responsibility to review, test, and supervise.
10. Account Responsibilities
- You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
- You must notify Seaboss immediately of any unauthorized access or suspected breach of your account at the contact address below.
- You agree to provide accurate, current, and complete information when creating and maintaining your account.
11. Termination & Suspension
- You may cancel your account at any time through the dashboard or by contacting support.
- Seaboss may suspend or terminate your account for violation of these Terms, non-payment, or conduct that Seaboss reasonably believes poses a risk to the Service or other Customers.
- Upon termination, you will have 30 days to export your data. After that period, your data may be permanently deleted.
- Sections 3, 4, 5, 12, 13, and 14 of these Terms survive termination.
12. Limitation of Liability
PLEASE READ THIS SECTION CAREFULLY — IT LIMITS SEABOSS'S LIABILITY TO YOU.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SEABOSS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUES, DATA, BUSINESS, OR GOODWILL, EVEN IF SEABOSS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
SEABOSS'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO SEABOSS IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
WITHOUT LIMITING THE FOREGOING, SEABOSS IS SPECIFICALLY NOT LIABLE FOR:
- The accuracy, completeness, or reliability of any AI-generated content
- Any decision made by you or a third party based on AI output
- Any action taken or omitted by an AI agent, including but not limited to sending messages, drafting documents, creating invoices, scheduling events, or executing workflows — whether or not such action was intended, expected, or authorized by you
- Changes, modifications, or deprecation of third-party AI models
- Loss of data beyond what is recoverable through commercially reasonable means
- Unauthorized access to your account resulting from your failure to maintain reasonable credential security
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. SEABOSS MAKES NO WARRANTY THAT (A) THE SERVICE WILL MEET YOUR REQUIREMENTS, (B) THE SERVICE WILL OPERATE UNINTERRUPTED OR ERROR-FREE, OR (C) AI AGENTS WILL PRODUCE ACCURATE OR ERROR-FREE OUTPUTS.
13. Indemnification
You agree to indemnify, defend, and hold harmless Seaboss, its officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:
- Any action taken or omitted by an AI agent operating within your Pod, regardless of whether such action was intended, anticipated, or authorized by you
- Your use of AI-generated outputs, including any reliance on such outputs for business decisions, customer communications, financial transactions, or any other purpose
- Any third-party claim arising from content generated, sent, published, or distributed by your AI agent on your behalf
- Your violation of these Terms or any applicable law or regulation
- Any dispute between you and a third party (including your customers, vendors, or employees) that arises from or relates to the operation of your AI agent
This indemnification obligation survives termination of your account and these Terms. You acknowledge that AI agents are autonomous systems that may produce unexpected results, and that Seaboss provides the platform infrastructure — not the judgment, discretion, or decision-making applied by the AI to your specific business context.
14. Dispute Resolution
These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law principles.
Before initiating formal proceedings, you agree to contact Seaboss and attempt to resolve any dispute informally for at least 30 days. If informal resolution fails, disputes shall be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules, conducted in Delaware. You waive any right to participate in a class action or class-wide arbitration.
Nothing in this section prevents either party from seeking emergency injunctive relief from a court of competent jurisdiction in Delaware. Claims that qualify for small claims court may be brought there instead of arbitration.
15. General Provisions
- Entire Agreement. These Terms and the Privacy Policy constitute the entire agreement between you and Seaboss regarding the Service and supersede all prior agreements.
- Severability. If any provision is found unenforceable, the remaining provisions remain in full force.
- No Waiver. Seaboss's failure to enforce any right or provision does not constitute a waiver of that right or provision.
- Assignment. You may not assign these Terms without Seaboss's written consent. Seaboss may assign these Terms in connection with a merger, acquisition, or sale of assets.
- Modifications. Seaboss may update these Terms with 30 days' notice via email or in-app notification. Continued use after the notice period constitutes acceptance.
- Contact. Questions about these Terms may be directed to [email protected].